FireAI LogoFireAI Logo
Start for free
Request a demo
vs Claudevs ChatGPTvs Zoho Analyticsvs Tableauvs Microsoft Power BIAll Comparisons
Ask FireAIDashboardAlert & SchedulingCausal chainAll Features
SalesforceSAPZoho CRMTallyShopifyAll Integrations
Case StudiesFree ToolsUse casesBlogAnswersSecurity & CompliancePricingHelp Centre
PartnersStalwart
Start for free

Experience the Power of
FireAI

FireAI logoMake in India logo

FireAI is a no-code AI business intelligence platform that delivers real-time root cause analysis, and helps business leaders make faster decisions.

Trust & Compliance
GDPRGDPRCompliantGDPRISO27001ISO 27001CompliantISO 27001SOC2SOC 2In ProgressSOC 2NASSCOMNASSCOMCompliantNASSCOM
Get it onApp Store
Get it onGoogle Play
InstagramLinkedInYoutube

Products

  • Ask FireAI
  • AI Dashboard
  • Schedule & Alerts
  • Causal Chain

Resources

  • Case Studies
  • Free Tools
  • Blog
  • Use Cases
  • Answers
  • LLMs

Comparisons

  • vs Claude
  • vs ChatGPT
  • vs Zoho Analytics
  • vs Tableau
  • All Comparisons

Integrations

  • Salesforce
  • SAP
  • Zoho CRM
  • Tally
  • Shopify
  • Google Ads
  • All Integrations

Company

  • Pricing
  • Career
  • Contact Us
  • Partners
  • Channel Partner
  • Become a Stalwart
  • Shop

© 2026 FireAI. All Rights Reserved.

ContactHelp CentreTerms of ServicePrivacy PolicyData Processing Agreement (DPA)Security & Compliance
FireAI logo

FireAI is a no-code AI business intelligence platform that delivers real-time root cause analysis, and helps business leaders make faster decisions.

Trust & Compliance
GDPRGDPRCompliantGDPRISO27001ISO 27001CompliantISO 27001SOC2SOC 2In ProgressSOC 2NASSCOMNASSCOMCompliantNASSCOM
Get it onApp Store
Get it onGoogle Play
InstagramLinkedInYoutube

Products

  • Ask FireAI
  • AI Dashboard
  • Schedule & Alerts
  • Causal Chain

Integrations

  • Salesforce
  • SAP
  • Zoho CRM
  • Tally
  • Shopify
  • Google Ads
  • All Integrations

Comparisons

  • vs Claude
  • vs ChatGPT
  • vs Zoho Analytics
  • vs Tableau
  • All Comparisons

Resources

  • Case Studies
  • Free Tools
  • Blog
  • Use Cases
  • Answers
  • LLMs

Company

  • Pricing
  • Career
  • Contact Us
  • Partners
  • Channel Partner
  • Become a Stalwart
  • Shop
ContactHelp CentreTerms of ServicePrivacy PolicyData Processing Agreement (DPA)Security & Compliance

© 2026 FireAI. All Rights Reserved.

Causal Decision Intelligence

Security & Compliance

Built on trust. Verified by standards.

FireAI protects your data with enterprise-grade controls, transparent processes, and continuous third-party validation.

Independent Assessment

Audited by Aegisra Assurance LLP

FireAI has been independently assessed against Regulation (EU) 2016/679 — General Data Protection Regulation. Examination dated 19 May 2026.

Auditor's opinion

“Adequately designed and implemented controls to meet the requirements of GDPR.”

55
Controls assessed
53
Compliant
2
Not applicable

Notice & Consent

Privacy notice published, cookie consent banner, granular consent capture, withdrawal mechanism, and a maintained consent log.

Data Management

ROPA, data inventory, purpose limitation, minimization, retention timelines, and anonymization of personal data attributes.

Data Subject Rights

Access, rectification, erasure, restriction, portability, objection, and rights around automated decision-making.

Security of Processing

Access restriction, encryption at rest and in transit, periodic VAPT, WAF, audit logging, and timely security updates.

Accountability

Documented roles, data protection policy, periodic training, monitoring & review, ROPA, DPIA, and prior consultation.

Privacy in SDLC

Change management approvals, environment segregation (dev / test / prod), and no production data used in testing.

Data Protection Officer

DPO appointed, independent, reporting to top management, with the resources, training and expertise to act.

Disclosure & Subprocessors

Data Processing Agreements executed with all third parties; integrations expose only the minimum personal data required.

International Transfers

Transfers protected by Standard Contractual Clauses, adequacy decisions, and approved codes of conduct.

1. Our role: processor, not controller

FireAI operates as a data processor on behalf of its customers (data controllers). Purpose, scope, and attributes of personal data processed are defined by the controller; the personal data we process is non-sensitive in nature. Customer data is handled in a transient manner and is not persistently stored beyond operational requirements such as caching, logging, or audit.

2. Your rights as a data subject

Data subjects can exercise the rights below by writing to mohit@fireai.in. Our Privacy Policy at fireai.in/privacy documents each of these rights.

  • Right to be informed: Clear notice of how personal data is processed, via our Privacy Policy and timely updates.
  • Right of access: Obtain a copy of personal data held about you.
  • Right to rectification: Request corrections to inaccurate or incomplete data.
  • Right to be forgotten: Request deletion where there is no overriding legal basis to retain (Art. 17).
  • Right to restrict processing: Limit how we process your data while an objection is reviewed.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object to processing: Object to processing of your personal data.
  • Automated decisions & profiling: Rights in relation to automated decision-making and profiling under Art. 22.

3. Notice, consent & cookies

FireAI defines and documents a process to inform users via a Privacy Notice when collecting and processing their personal data, and notifies users of changes to the privacy notice (Art. 12, 13, 14). A cookie consent banner aligned to GDPR requirements lets users accept or decline the cookie policy, and consent records — including the ability to withdraw — are maintained (Art. 7).

4. Data management & minimization

We maintain Records of Processing Activities (ROPA) and a Data Asset inventory capturing the type, source, and category of personal data, along with retention schedules (Art. 30). Personal data attributes are minimized to what is required for the controller's stated purpose, and access is granted and revoked through a documented process (Art. 5, 17, 18, 21). Anonymization and de-identification are applied wherever possible.

5. Retention & deletion

Retention timelines are defined contractually with the customer and aligned with applicable law (Art. 5). Personal data from the application is deleted as per the defined timelines and when the client requests deletion; otherwise the data is retained throughout the duration of the contracted service. FireAI does not generate insights from personal data of data subjects through aligned processing activities — insights generated relate only to application performance and availability.

6. Security of processing

Security controls audited by Aegisra Assurance LLP against Art. 32 include:

  • Encryption at rest: Personal data stored in the product and its databases is protected with a secure level of encryption.
  • Encryption in transit: All client–server communication is protected with TLS.
  • Access restriction: Access to personal data is restricted to authorized personnel only.
  • Web Application Firewall: A WAF is deployed to protect the product from malicious attacks.
  • Vulnerability assessment: Periodic VAPT is performed; critical vulnerabilities are patched without undue delay.
  • Backups: Critical data in the product and its databases is backed up on a periodic basis.
  • Audit logging: Audit logs are enabled on all systems and can be extracted across products.
  • Secure integrations: Backend integrations use secure APIs and web services with appropriate security measures.
  • Timely security updates: Security updates are released promptly when vulnerabilities or enhancements are identified.

7. Breach notification

FireAI notifies the relevant customer (data controller) of a personal data breach within 48 hours of becoming aware of it, unless the breach is unlikely to result in a risk to the rights and freedoms of data subjects (Art. 33). Where a breach is likely to result in a high risk to data subjects, communication to affected individuals follows without undue delay (Art. 34).

8. Privacy in the SDLC

Privacy is built into how the product is engineered. Proposed changes affecting how personal data is processed require management approval before development begins (Art. 35). Development, test, and production environments are segregated; access to production is restricted to authorized personnel; and no production data is used in test environments. Privacy assessment findings are mitigated in a timely manner.

9. DPIA & prior consultation

Periodic Data Protection Impact Assessments are conducted, and identified medium and high risks are treated in a timely manner (Art. 35). Where a DPIA indicates that processing would result in a high risk in the absence of measures to mitigate the risk, the supervisory authority is consulted prior to processing (Art. 36).

10. Data Protection Officer

FireAI has appointed a Data Protection Officer who operates independently and reports directly to the highest management level (Art. 37–38). The DPO has the necessary expertise, professional competence, resources, and training, and is accessible to data subjects and supervisory authorities. Reach the DPO at mohit@fireai.in.

11. Disclosures & subprocessors

Data Processing Agreements are executed with all third parties that may access personal data processed by the application (Art. 28). Integrations with third-party services — including analytics engines — expose only the minimum necessary personal data attributes, and processor contracts require compliance with data protection regulations.

12. International transfers

Personal data transferred outside the EU is protected through Standard Contractual Clauses or binding corporate rules (Art. 44, 46). Transfers to jurisdictions outside the applicable jurisdiction are made only where the level of protection is adequate (Art. 45). FireAI adheres to approved codes of conduct and certifications as a mechanism to demonstrate compliance with GDPR for international data transfers (Art. 40, 42).

13. Note on applicability

Two controls were marked Not Applicable in the audit. FireAI does not collect personal data of children below the legal age, so the parental consent control (Art. 8) does not currently apply. FireAI does not have clients in the EU currently, so an EU representative (Art. 27) has not been appointed.

Data Protection Officer

For any data subject request, DPA, or compliance inquiry — write to our DPO.

mohit@fireai.in
Platform Security

Controls engineered into every layer

Compliance is the outcome — these are the day-to-day controls that get us there.

Role-Based Access Control

Granular permissions down to datasource, table, and column — scoped per user, team, or role.

Row-level security · Data Guard

Data Guard enforces row-level policies with scoped data roles and fact-table filters at query time.

Encryption at rest & in transit

AES-256 for stored data, TLS 1.3 for every connection, managed key rotation, and encrypted backups.

SSO + strong authentication

Google and Microsoft SSO, password policy enforcement, OTP for sensitive actions.

Audit logging

Tamper-evident audit trail for user, admin, and system actions, retained for forensic review.

India data residency

Primary data hosted in India with tenant-isolated storage; EU residency available on request.

API hardening

Rate limiting, SQL injection blocking, strict CORS, and content security headers across all endpoints.

Continuous monitoring

Centralized logs, anomaly detection, and 24/7 alerting on security-relevant events.

Tenant isolation

Each customer's data is logically isolated; production access requires authenticated, audited paths.